Q1: Why use a professional property manager?

Lots of owners choose to manage their property themselves and many of them are very successful.
However, with the time involved in collecting rents, arranging repairs and finding the best tenants, most owners have found that their time is more valuable spent elsewhere.

A good property manager will make you money on your investment, not cost you money.

Other important considerations are the legal aspects of property management. In the litigious society that we live in, a property owner can ill afford to handle a problem tenant in an incorrect manner. Professional property managers are well versed in landlord tenant law, and are abreast of the constantly changing legislation governing them.

Q2: How do I switch to Ausview if it is currently being managed by another agent?

Changing to Ausview is easy! Did you know you can change managing agents without affecting the tenancy in any way, even if your property is tenanted and on a current lease.

Currently managed by another agency and not satisfied? All you have to do is make the decision and
sign the Transfer Letter (download from Owner’s Documents page), we will provide a seamless transition,
taking care of everything.

Everything else carries on as usual and you will enjoy the better services we provide.

Q3: How long will it take to find a tenant for my property?

On average it takes about 2-3 weeks to find a tenant when the rental price is set well according to the market level. There are also some other factors might affect the leasing speed, for example, market condition and property presentation, etc. We always act quickly to owner’s request and changes in market condition to make sure our client’s property can be leased quickly.

Q4: What happens if my tenant does not pay rent?

We monitor tenant arrears on a daily basis. When a tenant is 1+ days in arrears we will contact them via telephone, email and SMS. On the 5th & 10th day we will also post an Arrears Breach Notice. If we still have not received rent after 14 days we will issue a Termination Notice on the 15th day giving them 14 clear days to vacate.

We will communicate with you throughout this process and a Termination Notice will never be issued without discussing the situation with you first. It is our intention at all times to minimise any loss to the owner so these actions need to be carried out promptly.

Q5: Do I need landlord’s insurance? 

As with any insurance policy, it is not compulsory to have landlord insurance on your property however we strongly recommend that every property investor has a specific landlord insurance policy in place for their property. Landlord Insurance protects you in the event of a tenant not paying rent, departing the property early or damaging the property. It also includes public liability and limited cover for contents (e.g. floor coverings, curtains).